Appointments

Book a slot that fits your day, not ours

Novaupulse appointment slots are fixed, confirmed, and honoured — so you can plan your Tuesday without guessing when we'll show up.

Book an appointment
Novaupulse owner reviewing an appointment notebook at the shop counter in Kakamega

How booking with Novaupulse works

Ring our number or step into the shop and pick a date and time that suits you. We check availability on the spot, confirm the slot verbally, and follow up with a brief SMS so you have the details in writing. On the day, you'll receive a reminder message roughly one hour before our arrival window. We target a 30-minute arrival window — not a four-hour stretch. If our team is running late for any reason, we call ahead rather than leave you waiting without word. Rescheduling is straightforward: one call, no penalty, we move your slot to the next available time.

What you can book an appointment for

These are the most common appointment types our Kakamega customers schedule with us.

Home assessments

A walk-through of your property to identify maintenance needs before they become expensive problems. Typically one hour; covers plumbing, electrical, and structural basics.

Consultation sessions

Thirty-minute sit-downs to discuss a specific project, get a realistic cost estimate, or plan a repair sequence. No obligation to proceed — just clear information.

Delivery and installation

For items purchased from our product range, we can schedule delivery and in-place installation together. One appointment, one team, fully sorted.

What we don't do with appointments

We don't take open-ended bookings with no defined scope — both our time and yours deserve better than that. If a job is likely to run long or involves uncertainties we can't price in advance, we'll split it into a scoping visit first and a works visit second. We also don't guarantee same-day slots during peak weeks (end of month is typically busy in Kakamega); booking two or three days ahead gives you the widest choice.

Pick your slot today

Appointments fill up toward the weekend — earlier in the week gives you the most choice.

Call to book