Contact

Got a question? Just ask.

We're in Kakamega Town Centre six days a week. Call, email, or walk through the door — we'll give you a straight answer.

Kakamega town centre street where the Novaupulse shop is located

How to reach us

The fastest way to sort most queries is a phone call to +254 712 345678 — someone on our team answers during business hours, not an automated system. If you prefer email, write to hello@novaupulse.site and expect a reply within one business day. For appointments or service bookings, we prefer to confirm details over the phone to make sure nothing is ambiguous. If you're nearby, walking into the shop at Kakamega Town Centre is always welcome — no appointment needed just to ask a question.

Our opening hours

We keep regular hours so you know exactly when to reach us.

Monday – Friday

08:00 to 17:30. This is our main operating window for services, appointments, and walk-in product purchases.

Saturday

09:00 to 14:00. A shorter day focused primarily on product sales and picking up any outstanding appointment slots from the week.

Sunday

Closed. We believe the team deserves a proper day off, and honestly so do you — plan ahead and we'll be ready for you on Monday.

Send us a message

Fill in the form and we'll get back to you within one business day. Prefer not to wait? Call us directly.